Questions about getting started with Reflective in your practice? If you don’t see what you’re looking for here, please get in touch with us at firstname.lastname@example.org.
Is Reflective HIPAA compliant?
Yes! We are HIPAA compliant and secure.
Can I use Reflective if I am outside the United States?
At this time we are only able to be used by therapists who hold a license in any state in the United States. When you sign up and, you are agreeing to the terms that you are a US-licensed therapist. Your patients may be located anywhere your license allows.
My patients are children. Can I use Reflective with them?
We limit Reflective to patients who are over the age of 13. Above the age of 13 but under 18 requires written approval from their guardian. This should be handled outside the app.
Where can my patients download the mobile apps?
Your patient will receive an email invitation with links to Apple iOS and Android apps after you’ve built their workbook. They can download iOS app here and the Android app here. As of now, we don’t yet have the mobile apps for use by therapists, but we are working on that!
My payment did not go through. What do I do?
Please email us at email@example.com for any payment issues!
I have a feature suggestion. Do you want to hear it?
Absolutely! Please submit ideas via the support system in the Therapist Portal. We would love to hear from you!